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INVOICING

How to Get Website Redesign Clients to Pay on Time: A Step-by-Step Guide

Learn how to create a payment system that works for website redesign clients and reduces the risk of late payments or no-shows.

June 2026·7 min read

You've spent hours brainstorming the perfect website redesign concept for a new client, only to find yourself waiting for weeks for payment. The client has all the time in the world, but you're the one with a mortgage to pay. This post will show you how to create a payment system that works for website redesign clients and reduces the risk of late payments or no-shows.

Why this keeps happening

Website redesign clients often have a tendency to 'forget' about payments or try to haggle over the final cost. This can be due to a lack of clear communication, a non-existent contract, or a payment system that's too complicated.

Real example

Take Marcus, a freelance website designer who had to wait 6 weeks for his client to pay the final invoice. The client had promised to pay by the end of the project, but kept pushing it back, citing 'cash flow issues'. Marcus lost valuable time and money while waiting for payment, and had to write off the client as uncollectible.

The habits that fix this permanently

These are the non-negotiables for getting paid reliably in your profession:

Clearly outline the scope of work and payment terms in your contract
Use a payment system that allows clients to pay online and easily track their payments
Set clear expectations for payment timelines and consequences for late payments
Use a deposit system to secure your services and reduce the risk of no-shows
Consider using a retainer-based model to ensure consistent income
Make sure your contract includes a clause for cancellation or termination

How to implement this step by step

01

Step 1: Create a Clear Contract

Your contract should clearly outline the scope of work, payment terms, and cancellation policies. Make sure to include a section on payment timelines and any consequences for late payments. For example, Marcus included a clause in his contract that stated if payment was not received within 14 days of the project completion, he would charge a late fee of 5%. This helped to ensure that clients took payment seriously and didn't try to push it back.

02

Step 2: Use a Payment System That Works for You

Choose a payment system that allows clients to pay online and easily track their payments. Becflow's payment links make it easy for clients to pay directly from your invoice, and automatic reminders ensure that you're always on top of payment deadlines. For example, Sarah, a freelance web designer, uses Becflow's payment links to send invoices to her clients. She sets up automatic reminders to follow up with clients who haven't paid within 7 days, and has seen a significant reduction in late payments.

03

Step 3: Set Clear Expectations for Payment Timelines

Make sure to clearly communicate your payment expectations to clients, including the payment deadline and any consequences for late payments. Use a calendar or project management tool to track progress and payment milestones. For example, John, a freelance website designer, uses Trello to track his projects and ensure that clients are aware of upcoming payment deadlines. He sets up automatic reminders to follow up with clients who haven't paid within 14 days.

04

Step 4: Use a Deposit System to Secure Your Services

Consider using a deposit system to secure your services and reduce the risk of no-shows. This can be a fixed amount or a percentage of the total project cost. For example, Emily, a freelance web designer, requires a 50% deposit to secure her services for a website redesign project. She sends a contract to the client outlining the scope of work, payment terms, and deposit amount. If the client cancels or doesn't pay the deposit, Emily can use the deposit to cover her expenses and reduce the risk of financial loss.

05

Step 5: Consider Using a Retainer-Based Model

Consider using a retainer-based model to ensure consistent income. This involves charging a fixed fee for a set period of time, such as monthly or quarterly. For example, Michael, a freelance website designer, uses a retainer-based model for his clients. He charges a fixed fee of $500 per month for ongoing website maintenance and updates. This ensures that he receives consistent income and can plan his finances accordingly.

The Becflow solution

Becflow's AI-powered contracts and payment links make it easy to create a payment system that works for website redesign clients. With automatic reminders and payment tracking, you can reduce the risk of late payments or no-shows and ensure that you receive payment on time. Try Becflow today and start getting paid faster!

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