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INVOICING

How to Create a Payment Reminder Email That Actually Works for Coaches (And Gets You Paid Faster)

Learn how to create a payment reminder email that actually gets results for coaches and service professionals, and find out how Becflow can help you get paid faster.

June 2026·7 min read

You've spent hours crafting a personalized coaching package for a new client, and they've committed to a series of sessions. But when the payment deadline rolls around, crickets. You send a reminder email, but they ignore it. And before you know it, the deadline passes, and you're left with a lost sale and a wasted day - all because you didn't have a clear payment plan in place. This post will show you how to create a payment reminder email that actually gets results for coaches and service professionals, and helps you get paid faster.

Why this keeps happening

As a coach, you often work with clients who are new to your services, and may not be familiar with your payment terms. Without a clear contract or payment plan in place, it's easy for clients to forget or delay payment - costing you time and money in the long run. And even if you do have a contract in place, it may not include automatic payment reminders, which can leave you in the dark until it's too late.

Real example

Take Sarah, a life coach who specializes in working with entrepreneurs. She had a new client who committed to a 6-session package worth $1,800, but forgot to pay for the sessions after the first two. Sarah sent a reminder email, but her client didn't respond - and by the time Sarah followed up again, the client had missed two more sessions. In the end, Sarah lost out on the entire package - and a significant chunk of her income.

The habits that fix this permanently

These are the non-negotiables for getting paid reliably in your profession:

Use clear and specific language in your payment reminders to avoid confusion
Include all relevant payment details, such as invoice numbers and due dates
Send reminders in a timely manner, before payment is due
Use a conversational tone that matches your brand's voice
Make it easy for clients to pay by including a payment link in your reminder email
Consider offering incentives for early payment, such as discounts or bonus sessions

How to implement this step by step

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Step 1: Create a Clear and Specific Payment Plan

When working with new clients, make sure to clearly outline your payment terms and expectations in your contract or proposal. This should include details such as payment amounts, due dates, and late fees. For example, you might include a clause that states 'Payment for all coaching sessions is due within 7 days of the session date'. By being clear and specific, you can avoid confusion and ensure that clients understand what's expected of them. For example, Sarah could have included a clear payment plan in her initial contract with her client, outlining the payment schedule and any late fees associated with missed payments.

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Step 2: Set Up Automatic Payment Reminders

To avoid the hassle of sending manual reminders, consider setting up automatic payment reminders through a tool like Becflow. This can save you time and ensure that clients receive timely reminders, even if you're busy with other projects. For example, Sarah could set up automatic reminders to go out 7 days, 3 days, and 1 day before the payment is due, ensuring that her client stays on track and avoids missing payments.

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Step 3: Personalize Your Payment Reminders

To make your payment reminders more effective, consider personalizing them to match your brand's voice and tone. This can help build trust and rapport with your clients, making them more likely to respond positively to your reminders. For example, Sarah could include a friendly message in her reminder email, such as 'Hey [Client], just a friendly reminder that payment for our next session is due soon. Let me know if you have any questions or concerns!'

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Step 4: Make it Easy to Pay

To encourage clients to pay on time, make it easy for them to do so by including a payment link in your reminder email. This can save them time and hassle, and ensure that payment is processed promptly. For example, Sarah could include a payment link in her reminder email, allowing her client to pay directly from the email.

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Step 5: Follow Up and Follow Through

If a client misses a payment, don't be afraid to follow up and follow through on your payment plan. This can help ensure that clients understand the consequences of missed payments and are more likely to pay on time in the future. For example, Sarah could send a follow-up email to her client, stating 'Hey [Client], I wanted to follow up on our previous email regarding the missed payment for our next session. As per our contract, late fees will apply if payment is not received within the next 24 hours. Please let me know if you have any questions or concerns!'

The Becflow solution

Becflow's AI-powered contract templates and automatic payment reminders can help coaches and service professionals like you create clear and effective payment plans, and get paid faster. With Becflow, you can automate the payment process, send personalized reminders, and make it easy for clients to pay on time. Try Becflow today and start getting paid faster!

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